In 2015, Uber added a “panic button,” and cab tracking features to its taxi-summoning app in India after the public outrage over an incident of sexual assault by a cab driver in the national capital.
According to Uber, these safety features, each requiring two finger taps, were the first of its kind to be introduced by the San Francisco-based firm anywhere in the world.
Whether these facilities work or not is another question altogether. On November 28, 2016, the Ministry of Road Transport and Highways notified amendments to the Central Motor Vehicle Rules, which stated that all public transport vehicles including buses and taxis, must install a location tracking device and one or more emergency buttons to alert the authorities, in the event of danger.
This order comes amidst news reports that many states aren’t doing enough to meet the Centre’s objectives. In a firm clarification, the government has said that no further extensions will be given for public transport vehicles to abide by these new measures.
According to this Times of India report, it is incumbent on manufacturers, dealers, or operators to install these location tracking devices and panic buttons. However, the Centre has dropped the idea of installing CCTV cameras on public buses having more than 23 seats. The provision was shelved due to concerns surrounding privacy.