The MobiKwik option shall now appear on the payments page of IRCTC’s tatkal bookings section. The Indian Railway Catering and Tourism Corporation (IRCTC), the Indian Railways’ online ticketing arm, has forged this partnership with one of India’s largest independent payments companies in order to power e-cash payments for tatkal bookings, moving one step closer to the country’s Digital India dream.
MobiKwik claims to have a 50 percent higher success rate and be at least five to ten times faster in processing payment requests than its competitors and other modes of online payment, with transactions being carried out in just over two seconds. Tatkal, the special service that was launched for passengers who have to plan their journeys at the last moment and need reserved seats, is a high-demand and volume offering. When the counters open at 10 am on the morning of the day immediately prior to the date of travel, IRCTC’s servers experience a massive load of over a thousand ticket bookings per minute, with users fighting it out to a nail-biting finish. On an average, over 15 percent of daily ticket bookings for Indian Railways happen under tatkal.
Given that the demand-supply curve for the service is skewed, it is imperative that the service is supported by a robust payment system. To that effect, MobiKwik’s efficiency and success rate made it the choice for IRCTC. The service will also help users in ensuring that their bookings do not get rejected due to payment delays.