A shocking video of an IndiGo staffer manhandling a passenger surfaced on the tarmac at Delhi airport has come to light.
In the video, the passenger, identified as Rajeev Katiyal, is first seen being stopped from entering a coach, then pulled back by a ground staff.
Another airline employee is seen restraining the passenger. As Katiyal fought back, he fell to the ground.
“I was standing in the shade of a plane when a ground staff started shouting at me in a very rude manner. I asked him why don’t you arrange the third bus for which we are waiting. Meanwhile, when the bus came, two people said let’s teach him a lesson and one of them pulled me out of the bus,” Katiyal told a television channel, PTI reported.
As per media reports, another Indigo staffer shot the video. The incident is said to have taken place on October 15, 2017.
Meanwhile. Civil Aviation Minister AG Raju said, “Seeking report from DGCA. Violence of any sort is deplorable and should result in criminal action,” as per ANI.
On the other hand, Minister of State for Civil Aviation Jayant Sinha said, “Indigo passenger incident from October 15 is deplorable and unfortunate. Passenger safety and security is our top-most priority. MoCA has already asked for a detailed report from Indigo.”
— ANI (@ANI) November 7, 2017