India’s first high-speed semi-luxurious train, Tejas Express, made its first run from Mumbai to Goa from Mumbai’s Chhatrapati Shivaji Terminus on May 22.
The 20-coach modern train has executive class and chair class, with the coaches offering tea and coffee vending machines, magazines and snacks tables. Other unique features of the train include automatic doors, vacuum bio-toilets, touch-free water taps in toilets and secured gangway. It also has an LCD screen for every passenger and is WiFi enabled.
Although the train was started with much fanfare, it returned in a mess after passengers left the LCD screen thrashed, stole headphones, sullied the toilets and littered all the coaches.
Railway officials had anticipated damage, but the extent of it left them shocked, as reported by Daily English Newspaper. At least 12 of the high-quality headphones offered for the screens showcasing advertorial content are missing as per the railway officials. The matter came to light when several passengers complained that they were not given headphones to plug into the screens.
There have also been other reports of inactive WiFi and windows left broken.
Passengers travelling on the train after its first run have also had problems with its hygiene standards and the quality of the food served.
The train will run on the Mumbai-Goa route five days of the week, excluding Monday and Thursday. During monsoons, it will operate thrice in one week on Monday, Wednesday and Saturday. With a capacity to run at 200 kmph, it is the fastest train on the route.